Privacy Policy
Last Updated: February 2025
Welcome to SmartRiskSheets (“we”, “us”, “our”). We provide the SmartRiskSheets spreadsheet-based risk register and related tools (the “Service”). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use the Service and your rights with respect to your information.
1. Information We Collect
Welcome to SmartRiskSheets (“we”, “us”, “our”). We provide the SmartRiskSheets spreadsheet-based risk register and related tools (the “Service”). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use the Service and your rights with respect to your information.
Personal Information you provide:
• Email address (for login/activation). • Name (if provided). • License key and related activation data. • Other information you provide via support, contact, or feedback.
Automatically Collected Information:
• Device information (type, operating system, browser version). • IP address.</br • Usage logs (which features you use, when you open the spreadsheet, error/exception logs). • Usage logs (which features you use, when you open the spreadsheet, error/exception logs). • Cookies and similar tracking technologies when you visit our website.
2. How We Use Your Information
We use your information to:
• Provide the Service (activation, authentication, licensing). • Respond to support requests. • Improve and develop new features of SmartRiskSheets. • Monitor and analyse usage to maintain the Service’s reliability and security. • Communicate updates, service notices or policy changes (you may opt-out).
3. Disclosure of Information
We may disclose your information to:
• Service providers who help us run the Service (e.g., hosting, email, analytics) under confidentiality agreements. • Comply with legal obligations (e.g., law enforcement requests). • In connection with a merger, sale or acquisition of business assets (you will be notified).
We do not sell your personal information for direct marketing purposes.
4. Data Retention
We retain your Personal Information for as long as your account is active or as needed to provide you the Service, to comply with legal obligations, resolve disputes and enforce our agreements. If you ask us to delete your account, we will delete or anonymize your data within a reasonable timeframe unless retention is required by law.
5. Security
We use commercially reasonable security measures to protect your information from unauthorized access, alteration, disclosure or destruction. However, no internet-based service is 100% secure. You are responsible for safeguarding your own login credentials.
6. Your Rights
Depending on your jurisdiction, you may have rights such as:
• Accessing the personal data we hold about you. • Requesting correction or deletion. • Objecting to or restricting processing. • Data portability. To exercise a right, contact us (see “Contact Us” below). We will respond in accordance with applicable law.
7. International Transfers
If you are located outside Nigeria, your information may be transferred to and processed in Nigeria or other jurisdictions where our service providers operate. By using the Service, you consent to such transfers under this policy.
8. Children
The Service is not intended for children under 13. We do not knowingly collect personal data from children under 13. If you believe such data is collected, please contact us to request deletion.
9. Updates to This Policy
We may update this Privacy Policy at any time. If we make material changes, we will notify you (e.g., via email or prominent notice) and update the “Last updated” date. Your continued use of the Service after such changes constitutes your acceptance.
13. Contact Information
If you have any questions about this Privacy Policy, please get in touch with us at: Email: info@smartrisksheets.com Website: https://smartrisksheets.com/contact-us